6 days ago
🏢 In-office - Toronto
• Ensure excellent service standards. • Respond professionally and efficiently to customer inquiries. • Analyze incoming queries and identify repetitive issues such as identifying potential problems with user experience or technical issues.
• Previous experience in a customer service or customer-facing role. • Impeccable writing skills including professional email communication in English. • Customer orientation and ability to adapt/respond to different situations. • Ability to multi-task, prioritise and manage time effectively. • Familiarity with CRM systems and practices, desirable. • Flexible work schedule including ability to work evenings, weekends and holidays.
• Competitive compensation • Opportunities for learning and career advancement • Flexible work schedule
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