Candex
Candex is your fintech master vendor to engage, track, and pay for any good or service - fast!
Vendor Management • Procurement • Tail Spend • Procure to Pay • Fintech
51 - 200
Customer Support Specialist
September 11
🏢 In-office - Toronto
Candex
Candex is your fintech master vendor to engage, track, and pay for any good or service - fast!
Vendor Management • Procurement • Tail Spend • Procure to Pay • Fintech
51 - 200
Description
• We are seeking a Customer Support Specialist to assist customers with platform-related questions • This position involves onboarding new users, administration of orders, and responding to customer queries • Identifying areas of improvement and sharing customer feedback
Requirements
• Previous experience in a Customer Support role • Sound judgment and excellent problem-solving skills • Practical experience with standard industry tools such as CRM and ticketing systems • Native Spanish speaker Fluent English –written and verbal - a must • Proficiency in any additional language - a significant advantage • Fintech/Hi-tech experience is preferred • Impressive interpersonal and communication skills • Strong computer skills • Outstanding attention to detail, with an ability to spot numerical errors • Highly organized with the ability to multitask and work under pressure • Tech savvy and the ability to pick up new technology quickly
Benefits
• Unlimited PTO and a flexible working environment • We offer comprehensive medical benefits • Home Office Setup • Team-building off-sites and outings
Apply Now
