Choice digital partner for dealership operations.
Canadian Automotive Expertise • Leading Dealership Advertising Partner • Robust Audience of Used & New Car Shoppers • Unrivaled Audience Data & Industry Insights • Digital Retailing Services
September 12
🔄 Hybrid – Manhattan
Choice digital partner for dealership operations.
Canadian Automotive Expertise • Leading Dealership Advertising Partner • Robust Audience of Used & New Car Shoppers • Unrivaled Audience Data & Industry Insights • Digital Retailing Services
•The Representative will respond to inbound telephone calls and e-mails from dealerships, assist in troubleshooting and resolving inquiries, provide supplementary training related to Dealertrack Canada products and services, and knowledgeably discuss the benefits and features of any of the DT-suite of products.
•+2 years of experience in a customer service environment. •College diploma or BA in relevant field, or an equivalent combination of experience and training •Exceptional communication skills (oral and written) •Finance and/or automotive experience is an asset. •Ability to prioritize workload according to demands, and demonstrated ability to multi-task •Demonstrated ability to problem-solve with critical and analytical thinking •Excellent decision making, follow-up, and organizational skills •Technical experience supporting a web-based or client-based application a definite asset •Proficiency in a windows environment. •Competent in the use of MS Word, Excel, and Outlook •Language: English required, French is an asset •Technical Skills: Working knowledge of MS Office (Word, Excel, PowerPoint, and Outlook), Adobe, Sales Systems.
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