Expansion Account Executive, Mid-Market

September 5

🏢 In-office - Toronto

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MaintainX

Manage your maintenance and operations without the paper stacks.

maintenance software • cmms • work order management • mobile maintenance manager • preventative maintenance

51 - 200

💰 $39M Series B on 2021-06

Description

• Ownership - You will own a “book of business” from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. Know your clients like family and take care of them as such. • Expansion - Happy clients tend to expand. You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships. • Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations. • Presentation - You will conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner and the value and impact of our solutions. • Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks. • Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. • Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy. • Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress. • Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Requirements

• A minimum of 4 years of sales experience, with a significant portion in a closing role within the mid-market sales segment. • Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment. • Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders. • Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders. • Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews. • Adaptability and comfort in a fast-paced, rapidly changing sales environment. • Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management. • Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams. • A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values. • An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.

Benefits

• Competitive salary and meaningful equity opportunities. • Healthcare, dental, and vision coverage. • 401(k) / RRSP enrollment program. • Take what you need PTO. • A Culture where: • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. • We believe in meritocracy, where ideas and effort are publicly celebrated.

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