Account Manager - Outside Sales, Vancouver

August 29

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AutoTrader.ca

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Choice digital partner for dealership operations.

Canadian Automotive Expertise • Leading Dealership Advertising Partner • Robust Audience of Used & New Car Shoppers • Unrivaled Audience Data & Industry Insights • Digital Retailing Services

501 - 1000

Description

• Develops customer accounts by proactively gathering and reviewing information to identify high-level sales opportunities. • Focuses on the achievement of customer satisfaction, revenue generation within existing assignments, and long-term account goals in line with Trader’s vision. • Prepares business presentations and complete corporate profiles; designs and implements sales strategies. • Effectively prepares prior to calling on customer; conducts effective needs assessment and designs proposals to address the customer’s specific needs and maximize business potential. • Discusses advertising needs with customer; understands and promotes Trader products and services relevant to each customer in relation to the customer’s own business objectives. • Understands customer’s wants so they can create need and sell on value instead of just product-based selling; demonstrates a continued personal concern for the customer in order to remind the customer of the value of Trader. • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue; ensures that client issues are dealt with in an efficient manner while maintaining excellent customer relations; responds to client’s needs with a sense of urgency. • Maintains strong knowledge of new and existing Trader product offerings as well as new products in the market, industry trends and new developments. • Completes Weekly Sales planner to ensure penetration of assigned territory and maintenance of existing client revenue base; proactively calls on existing accounts; identifies correct priorities and schedules sales calls accordingly. • Initiates post-sales activities to ensure advertising solutions continue to satisfy the customer’s needs. • Contributes information to Trader’s market strategy by monitoring competitive products and reactions from clients; recommends new solutions and services by evaluating current solutions and identifying needs to be filled. • Spends most of his/her time out of the office, with clients, and works at penetrating, controlling and retaining these accounts. • Meets sales targets and objectives for specific client base. • Maintains sufficient customer records to ensure proper territory organization and account administration. • Prepares a variety of status reports, including activity, closings, follow-up, KPI’s and adherence to goals/targets. • Presents and negotiates rates with clients; prepares and signs client contracts. • Ensures all documentation and reports are complete, accurate and submitted to other departments within assigned timelines.

Requirements

• Minimum 5-8 years direct sales experience working with national/large revenue accounts. (R) • Proven results and consistency in achieving/exceeding sales targets. (R) • Experience in intangible, media and internet product sales. (P) • Bachelor degree in Liberal Arts/Marketing/Business discipline. (P)