Maple (getmaple.ca)
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week$1. .$1
51 - 200
Customer Support Coordinator, Bilingual - French
July 27
🏡 Remote – Anywhere in Canada
Maple (getmaple.ca)
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week$1. .$1
51 - 200
Description
• Assist customers in accessing and using the Maple platform • Deliver exceptional support experience, resolving inquiries through chat support
Requirements
• Previous experience in a front-line customer service role • Exceptional verbal and written communication skills in French and English • Self-motivated and driven, takes initiative • Demonstrates high emotional intelligence • Tech-savvy with experience in Google Suite, Slack, Ticketing Software, or Live Chat considered an asset
Benefits
• Health and dental benefits, insurance: • Dedicated Health Spending Account (“HSA”) • Dedicated Wellness Budget • Maple Coverage • Paid Health Days • Pregnancy and Parental Leave • Professional Development Budget
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