Customer Marketing Strategist

23 hours ago

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Yotpo

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Turn one-time shoppers into customers for life.

eCommerce • Content Marketing • User generated content • Product Reviews • Omnichannel Marketing

501 - 1000

💰 $30M Corporate Round on 2021-09

Description

• Showcase your deep understanding of retail, ecommerce, the Shopify ecosystem, and D2C while consulting with marketing and operational leaders to help them optimize for acquisition, retention, and LTV • Serve as a trusted advisor to clients, leveraging your e-commerce expertise to consult on their business challenges and objectives • Understand customer pain points and position thoughtful and tailored solutions that lead to meaningful value realization and expansion opportunities • Build deep trust and demonstrate the continuous value of our solutions by successfully renewing and expanding the customers within your book of business • Conduct regular business reviews and workshops that will empower clients to maximize the full potential of our platform • Build and nurture strong relationships with key stakeholders including decision-makers / executive buyers • Collaborate closely with internal teams, including sales, product, and marketing to inform product development and strategic decisions • Quarterback internal initiatives that directly impact the success of our business and our business partners • Demonstrate your knowledge and expertise within different e-commerce verticals and tailor your approach based on the unique challenges and opportunities within each vertical • Be a force in the ecosystem as a highly visible Yotpo ambassador, partnering not only with clients, but agencies, technology partners, and leading ecommerce platforms.

Requirements

• Ambitious: You are motivated by the company's growth and success, which is intrinsically your growth and success • Take ownership: You don't stop until your customers are engaged and successful • Stamina: You have a fervor for embracing change and evolving with the organization • Collaborator: You are curious about your business partners' work and leverage them for the outcomes you need, too • Winning mindset: You're tenacious and will find a way, because you want to be the best

Benefits

• Company sponsored RRSP matching. • 100% coverage of additional benefits programme. • Equity in options. • Individualized career development, rewards and recognition. • Wellness and philanthropic programming and events. • We are working in a hybrid capacity, spending 3 days per week in our Toronto office.