Associate Director, Network and Voice Engineering

July 18

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Wayfair

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Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home$1. .$1

E-Commerce • Technology • Online Retail • Internet Marketing • Software Engineering

14172 - 14172

💰 $1.3G Post-IPO Debt on 2020-08

Description

• Lead and drive the overall strategy of multiple functional areas around Network and Voice Engineering efforts as we continue to evolve and build the next generation of network solutions. • Architect new and existing solutions, and provide technical leadership to effectively build them out on a massive scale. • Lead a team of 10+ individuals at various levels to manage performance and team efficiency. • Work with third party vendors to evaluate existing contracts, adopt new technologies, and drive contract efficiency. • Engage internal stakeholders within Wayfair to understand current/future support needs, and allocate resources appropriately to solve complex technical issues. • Act as a champion and liaison between business users and Employee Tech to ensure operational excellence. • Work with other Employee Tech teams to communicate new initiatives and collect feedback on user experience • Use data to measure the success of the operation and drive decision making

Requirements

• 7+ years of Network and Voice Engineering experience • 5+ years of experience managing technical teams • Experience deploying and supporting hybrid on-prem/cloud environments • Ability to provide hands-on technical and operational guidance to senior engineers • In-depth understanding of Cisco or Aruba network and Genesys voice technologies, or comparable tech. • Knowledge of Cisco R&S and UC technologies (UCCE, CUCM, CUBE) • Strong understanding of OSPF, IPSec, VLANs, BGP, IP routing, Cisco ASA firewalls, Palo Alto firewalls, network management • Demonstrated ability to build partnerships at every level and manage those relationships • Strong communication and influencing skills where you can explain ideas from different perspectives to technical and non-technical audiences • Capable of managing competing priorities and making the right trade off based on business impacts • Bachelors in Information Technology, Information Systems, Computer Engineering, Computer Networking, Computer Science, or equivalent work experience • Public cloud engineering experience with either Google Cloud, AWS, or Azure environments • CCNP or CCIE certification

Benefits

• Paid Holidays • Paid Time Off (PTO) • Full Health Benefits (Medical, Dental, Vision, HSA/FSA) • Life Insurance • DIsability Protection (Short Term & Long Term DIsability) • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships) • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings) • Caregiver Services • 401K Matching (Employee Matching Program) • Tuition Reimbursement • Financial Health Education (Knowledge of Financial Education - KOFE) • Tax Advantaged Accounts • Family Planning Support • Parental Leave • Global Surrogacy & Adoption Policy • Rewards & Recognition • Global Employee Anniversary Awards • Paid Volunteer Work • Employee Discount • U.S. Bluebikes Membership • Global Pod Outings • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments