Spreedly
Use our flexible platform and vast ecosystem to orchestrate the ideal payment strategy. Turn Possibilities into Payments
Online merchants & marketplaces • Multiple payment gateway integration • Securely capture and vault credit cards and payment methods • Reduce PCI compliance risk
51 - 200
Partner Operations Manager
August 15
🔄 Hybrid – Montreal
Spreedly
Use our flexible platform and vast ecosystem to orchestrate the ideal payment strategy. Turn Possibilities into Payments
Online merchants & marketplaces • Multiple payment gateway integration • Securely capture and vault credit cards and payment methods • Reduce PCI compliance risk
51 - 200
Description
• Develop and manage partner processes such as onboarding, deal registration, and rebates • Provide daily operational support to Sales and Partnerships teams • Create and manage reports and dashboards to track performance • Document processes and best practices for internal teams and partners • Handle complex partner requests and escalations effectively • Work with managers across departments to improve processes and projects • Lead strategic projects driving long-term partner business success • Represent Partnership team in company-wide projects and initiatives • Assess and redesign partner processes for efficiency
Requirements
• 2-4 years of experience in a partnerships or operations, in a SaaS, payments, and/or e-commerce environment • Experience working directly with sales/partner sales teams and partners • Excellent problem-solving, project management, and interpersonal skills • Proven ability to thrive in a fluid, fast-paced environment • Polished verbal and written communication skills, with experience presenting to senior partners and stakeholders • Ability to be a thought partner to senior leaders - you have a knack for bringing stakeholders together and the confidence to keep them aligned with the goals of our partnerships program • Bachelor’s degree in business or related field • As this role will primarily collaborate with partners based out of the US and the UK, fluency in the English language, both written and spoken, is required
Benefits
• Competitive salary + Equity • Group Life Insurance and Disability Coverage • Medical, Vision, and Dental coverage • Pension contribution • Open Paid Time Off policy • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement • Free LinkedIn Learning subscription • Access to company-paid professional coaching service • Visits to HQ in Durham, North Carolina for remote employees
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