Growth Manager (Account Manager) II - Toronto

September 11

🏢 In-office - Toronto

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SpotHero

SpotHero is the digital parking leader and only independent off-street parking marketplace in North America.

Parking • Mobile App • Transportation • Startup

201 - 500

💰 $50M Series D on 2019-08

Description

• Analyze and optimize SpotHero's parking supply across assigned markets. • Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders. • Develop and nurture productive long-term client and industry relationships. • Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach. • Meet goals around optimizations (add inventory, better/more rates, improve UX), generally improving SpotHero’s supply. • Collaborate with Field Operations to regularly communicate with existing partners to ensure operations are running as smoothly as possible. • Onboard and train new clients. Empower clients to manage their day to day requests via SpotHero’s various account management tools. • Partner with Marketplace Operations to ensure client requests are addressed quickly and effectively. • Nurture long-term industry relationships and build trust with clients. Ensure they get the maximum value out of the SpotHero platform. • Establish regular communication cadences with clients. • Host or travel to client meetings, events, and social gatherings. • Attend industry related conferences and tradeshows, when applicable. • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained. • Group sell with Product Specialists.

Requirements

• Bachelor’s Degree or equivalent with 3+ years experience in sales and/or account management • Proven consultative sales solution skills with a unique ability to understand client needs • Strong networking skills with the ability to travel and meet with clients in person locally • CRM Experience, Salesforce preferred • BI Tool Experience, Looker preferred • Parking Industry experience

Benefits

• Excellent benefits - In Canada we offer Medical (prescription drug and paramedical coverage) • Dental • Vision • Life Insurance • STD and LTD. • Flexible PTO policy and outstanding work/life balance – We value and support each individual team member. • Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities. • Annual parking stipend – we help people park! • The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere. • A company that cares about its employees’ unique backgrounds. • A workplace recognized as CityLights award winner by 1871, 2023 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably!

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