Gateway Recruiting - Gateway to Global Careers - Contingent, Retained, Contract Recruiting Services
Medical Device - Trade Compliance - Computer Security/Forensics - Technology - Pharmaceuticals - Engineering - Operation
Forensics • Medical Device Recruiting • Cardiac Rhythm Management Recruiting • Structural Heart Recruiting • ESI Recruiting
51 - 200
Territory Manager
September 7
🏢 In-office - Toronto
Gateway Recruiting - Gateway to Global Careers - Contingent, Retained, Contract Recruiting Services
Medical Device - Trade Compliance - Computer Security/Forensics - Technology - Pharmaceuticals - Engineering - Operation
Forensics • Medical Device Recruiting • Cardiac Rhythm Management Recruiting • Structural Heart Recruiting • ESI Recruiting
51 - 200
Description
• The Territory Manager (TM) is the primary contact for all aspects of the commercial business in the assigned territory. • It is a field based, customer facing position that interacts at multiple levels. • They will ensure that sales targets are met or exceeded. • They will be at the forefront of understanding market needs, establishing strong customer relationships, and ensuring our products' value is clearly communicated and understood. • This position requires routine air and overnight travel. • Build and maintain strong relationships with multiple customers, keeping them informed of supply/inventory, resolving complaints, and identifying potential new customers and opportunities. • Demonstrate a high level of clinical aptitude, particularly in the liver transplant disease space. • Work with liver transplant teams to collect and analyze data on perfused and preserved livers, contributing to a database of product performance. • Collaborate effectively with transplant teams, internal management, and coworkers through timely communication and support. • Assist managers, directors, and other internal staff with various assignments when not on call. • Organize and conduct training sessions, both in-person and remotely. • Deliver virtual and in-person presentations to customers, fostering strong relationships through professionalism and excellent interpersonal skills. • Engage in R&D activities under management’s direction, contributing to lab settings and case study reviews. • Ensure compliance with quality systems and vendor credentialing requirements. • Perform administrative tasks related to expenses, emails, and other communications. • Attend local, regional, national, and international meetings and conferences, both in-person and virtually. • Adhere to the letter and spirit of the Company’s Code of Conduct and all other company policies. • Perform additional tasks as assigned by the VP Commercial, North America. • Manage sales and provide customer support in a designated territory, including 24/7 on-call duties for up to 15 days a month, covering holidays and weekends.
Requirements
• BS degree in combination with medical device experience • Must be highly flexible and willing to support sites as needed within and across North America • Must be detail oriented with strong organizational skills. • Strong problem-solving skills. • Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts. • Excellent customer facing skills. • Ability to work calmly and professionally under pressure. • Must be able to enthusiastically work at a fast pace in a dynamic environment and manage multiple priorities. • Microsoft Word, Excel, and PowerPoint proficiency. • Health science-related degree or the equivalent work experience. • Industry experience in pharmaceutical or medical devices.
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