Business Systems Analyst (ERP systems)

2 days ago

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Helping nature feed a growing population

precision crop management • integrated pest management • pheromones • Internet of Things • precision farming

201 - 500

Description

• Analyze business processes and systems, pinpoint inefficiencies and opportunities, and implement improvements to enhance operational efficiency. • Part of the core team to lead the implementation and configuration of business systems, optimize business processes and respond to user report-writing and analysis requests. • Take ownership of gathering and delivering comprehensive business requirements, process flows and user stories to stakeholders, ensuring clarity, accuracy, and completeness. ensuring comprehensive understanding of the proposed solutions meeting business needs. • Contribute to enablement strategy development with a strong understanding of business needs and impacts to influence roadmaps. • Apply previous experience and knowledge of business systems and processes, and evolving technologies like Generative AI to provide insights for optimizing business processes in inventory management, field services planning, sales operations. • Actively participate in driving adoption of processes and systems changes through user testing, addressing usage issues, building and delivering training content and monitoring user feedback. • Document, track, and monitor all problems/resolutions activity to ensure timely resolution and adherence to department guidelines. • Keep stakeholders informed of significant or recurring issues that have an effect on business operations. • Manage external support requirements with third-party providers. • Develop and maintain user instructions and support documentation for enterprise business systems tailored for technical and non-technical users. • Measure the success of new features with external and internal users and develop plans to continuously improve on product usage. • Monitor and evaluate process performance through data trend analysis for further improvements, generating insights and recommendations. • Prepare and present data-driven insights to informed decision-making.

Requirements

• 5+ years of experience in a business systems analyst role • Bachelor's degree in computer science, business administration (operations, logistics, supply chain), engineering or a related field • Experience in a lead role for an ERP implementation that included Finance, Supply Chain and Inventory Management, and demonstrated knowledge of internal operational processes in these areas • Experience with ERP system configuration, master data management, workflow development, and report writing • Technical document writing, including business process mapping, work instructions, and standard operating procedures • Understanding of data mapping and ETL process, and experience building data driven insights, using reporting tools such as Power BI and Tableau • Ability to plan and manage tasks and adhere to project timelines and milestones • Experience with identifying creative and efficient solutions to complex problems with strong analytical and reasoning skills, and adept at handling ambiguity with attention to detail. • Solid aptitude for evolving technologies like Generative AI and its role in business enablement • Strong skills in IT software tools such as Jira, Visio, Mural, Lucidchart, Google suite • Strong ability to independently manage time and prioritize tasks • Strong facilitation and stakeholder management skill, earn trust quickly and convey ideas succinctly and with influence both verbal and visually

Benefits

• Sleep better knowing you're making the world a better place through more sustainable food production • Opportunity to contribute and make an impact by working on meaningful projects • Work with a team that values fun, laughter, and each other in a collaborative and casual work environment • Flexible, hybrid working arrangements and strong work-life balance culture • Multiple office locations, convenient via transit and bike paths • Extended medical plan with a Health Spending Account with premiums paid by the company • Group RRSP, which includes a 3% company paid match