System Administrator

September 12

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💰 $50M Debt Financing on 2018-03

Description

• Support, maintain and recommend improvements and advancements of IT Infrastructure services, including Tableau, our global data analytics platform, and Active Directory • Administer and maintain Single Sign On services through Okta, deploying new integrations and supporting existing integrations. • Administer, deploy, and secure corporate Windows Server infrastructure • Patch and support Windows clients • Manage and support macOS and Windows clients leveraging our MDM solutions, JAMF, InTune & Automox • Evolve existing infrastructure using Infrastructure as Code practices and tooling such as upgrading repos, performing drift checks, identifying potentially new ways of putting the Terraform / ansible repos, etc. • Maintain service implementation and support procedures and policies, including evaluation of existing practices, documentation, and training • Coordinate and implement software changes and upgrades to our corporate environment • Responsible for monitoring, backup, and restoration procedures for Active Directory • Provide technical support for employees and back-end system users • Participate in on-call rotation for Tier 1 services and IT specific security incidents

Requirements

• Some practical experience with Identity Management within an enterprise environment • Experience with Windows server administration • Experience configuring and supporting a Windows Client deployment infrastructure • Experience using Powershell for server and client management • Experience with Infrastructure as Code (Terraform, Ansible) • Experience operating in a multi-tenant cloud infrastructure environment (AWS preferred) • Experience working in an Agile environment • Experience with G Suite, Jira, Confluence, Slack • Proven ability to translate technical issues into understandable language for end-users • Familiarity with Powershell, Shell, and Python • Familiarity with backup technologies • Familiarity with Jamf and MDM best practices • Familiarity with MFA technologies and practices • Hands on experience and understanding of a primarily SaaS-based organization • Willingness to learn new systems and vendors, as needed • Accountability: holds self and others accountable to meet commitments • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects