Senior Product Manager, Chargebacks

September 5

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GeoComply

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Building a safer and more secure internet for all.

Fraud Protection • Secure & Accurate Geolocation • GPS & GSM Geolocation • Location Compliance • Geolocation

201 - 500

💰 Private Equity Round on 2021-03

Description

• Define and provide regular product roadmap updates, aligning vision with leadership and key stakeholders (engineering, design, DS, GTM, customer support) • Drive feature request discussion and ideation to determine business value and rigorous prioritization - continuously evaluating tradeoffs. • Create product specifications in collaboration with stakeholders, review engineering design documents, and lead the execution with cross-team support. • Define product success metrics, and monitor and optimize for future iterations. • Collaborate with engineers and data scientists to build a plan to grow and scale the product through high-velocity experimentation and heuristics/ML models. • Collaborate with data scientists to analyze data to identify fraud trends and drive improvements. • Maintain consistent relationships with enterprise customers to serve as point person for your product space, regularly taking feedback into account and anticipating their future needs.

Requirements

• 5+ years of experience delivering successful products, in engineering or product management role: you’re extremely proud of what you’ve accomplished • Previous experience in building products in the fintech, payments or chargeback space is preferred. • Stellar technical depth and product instincts: have engineering background/experience, able to make product/tech trade-offs • Customer obsession: you are passionate about delivering an exceptional user experience, have design thinking and customer-centric approach to building, experimenting, and iterating products • Data-driven: you use data to inform decision-making • Technical skills: ability to inform and evaluate engineering decisions • Stakeholder management: able to effectively manage stakeholders and integration partners • Bias for action: you don’t hesitate to take initiative and address something hands-on • Great presentation and interpersonal skills • A never-ending desire to grow and learn