Global Operations Specialist

August 24

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Flexport

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The Platform for Global Logistics

customs brokerage • freight forwarding • global trade • logistics • software

1001 - 5000

💰 $200M Debt Financing on 2022-10

Description

• Help our customers improve their global supply chains • Execute the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. • Responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. • Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit. • Work and communicate cross-functionally within Flexport • Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules. • Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

Requirements

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply! • Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations. • Strong written and verbal communication skills. Strong attention to detail in a high-energy, fast-paced environment. • Proficient in Google Suite/Microsoft Suite (Sheets/Excel). Fluency in English, both written and verbal. • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.