Inside Sales Representative

2 days ago

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Doman Building Materials Group

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A leading provider of building materials in North America

Building Materials Distribution • Treated Wood • Post and Peel Facilites • Lumber manufacturing • Planing mills

1001 - 5000

Description

• The Inside Sales Representative plays a primary role in customer service and order accuracy. • The ISR is comfortable selling engineered wood products and other building material product lines. • ISRs maintain and grow existing customer relationships. • Promptly answer customer phone calls for orders, quotes, and inquiries. • Sell additional products by recognizing opportunities to up-sell or sell complementary products. • Enter orders efficiently and accurately into the order system. • Relay vital information to operations team members. • Resolve problems promptly and professionally.

Requirements

• Excellent customer service skills on the phone • Demonstrated ability to anticipate customer needs • Comfortable with conducting outbound phone calls to existing customers • Able to quickly learn technical information specific to the building industry • Working knowledge of wood frame residential construction is an asset • Very comfortable with Excel, Word, and Outlook; good keyboarding skills and computer skills • Aptitude for numerical calculations • Excellent English communication skills at a capacity to influence sales over the phone • High school graduation is a requirement • Formal sales training is desirable

Benefits

• Base salary (no commissioned sales) • Annual incentive plan based on company performance • Group pension plan with employer matching contributions • Health benefits • Purchase Doman Building Materials Group Ltd. stock at a discounted price • Fitness reimbursement • Education reimbursement • Professional Development reimbursement • Scholarships for children • Discounts on product purchases • Employee referral bonus • Annual Service Awards