CrowdRiff
CrowdRiff is the leading visual marketing platform loved by over 850 global travel and tourism brands.
Visual Influence • Visual Marketing • UGC • Travel
51 - 200
Customer Success Manager
July 24
🔄 Hybrid – Toronto
CrowdRiff
CrowdRiff is the leading visual marketing platform loved by over 850 global travel and tourism brands.
Visual Influence • Visual Marketing • UGC • Travel
51 - 200
Description
• Primary point of contact for clients ensuring exceptional service and support • Work closely with clients to understand their needs and help achieve business goals • Drive customer satisfaction, retention, and growth
Requirements
• 3+ years of experience in Customer Success or Account Management in a technology environment • Experience managing a large portfolio of customers and are proficient in using data to make decisions • Experience in a consultative sales environment • Confidence speaking and presenting to Manager/Director/VPs of Marketing or Social Media • A flexible schedule - you may work across multiple time zones • A customer-focused, proactive attitude with the ability to be empathetic, responsive, and resourceful • Experience with Salesforce
Benefits
• Opportunities related to training, tuition, conferences, workshops • Access to amazing travel perks • Freedom and autonomy in your role
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