Program Manager

5 days ago

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Capco

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Capco, a Wipro company, is a management & technology consultancy dedicated to the financial services & energy industries

Banking • Capital Markets • Wealth & Investment Management • Finance • Risk & Compliance and Technology

1001 - 5000

💰 $80M Venture Round on 2000-05

Description

• Plan, manage and facilitate the successful execution of program timelines and milestones • Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes • Actively track all activities and their status; accountable for critical project deadlines and tasks • Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction • Prepare work schedule and timelines with the customer and the extended team • Anticipate and mitigate potential issues with project delivery • Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding • Maintain up to date documentation and communicate findings to key stakeholders • Regularly communicate project status and circulate project information to the team • Obtain final sign-off and ensure customers are fully satisfied with project completion • Prepare and ensure seamless handoff of newly implemented customers to the operations team

Requirements

• 10+ years of project management and implementation management • Demonstrated experience leading large, complex application development projects • Experience with software re-write / re-engineering / re-factoring projects • Able to lead deep-dive technical discussions for solutioning • Able to provide estimates for duration/effort of design/development activities • Experience and capabilities to speak with customer leaders to extract expectations, influence direction and manage expectations • Excellent people skills • Comfortable speaking and presenting to senior stakeholders and clients • Ability to think strategically and execute tactically, enabling cross-business teams • Ability work in fast pace environment while following best practice and company process • Highly driven and passionate about customer satisfaction, product development and technology • Excellent oral, listening, and written communication skills • Excellent presentation skills • Banking experience desirable but not necessary