Operations Lead - Toronto Eaton Center

2 days ago

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Alo Yoga

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Fashion • Activewear • Wellness • Mind Body • Lifestyle

501 - 1000

Description

• The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. • Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink. • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps. • Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management. • Champion strong visual standards for the sales floor. • Support a safe work environment and efficient operation through strong stockroom standards and processes. • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized. • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies. • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests. • Leads by example and inspires staff in daily operations and guest experience. • Directly oversee the Operations Associates; responsible for recruitment and development of talent. • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader. • Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed. • Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Manager (e.g. from the SCC).

Requirements

• 2+ Years prior work experience in a client-centric, sales environment • Proven leadership capabilities demonstrating excellent decision making • Values feedback, receptive to receiving feedback and eager to provide • High energy, upbeat and enthusiastic with the ability to integrate fun and work • Self-motivated with a desire to achieve results and excel individually, and as a team • Excellent interpersonal and written communication skills • Aligns with and embodies Alo’s guiding principles • Job Level: Associate

Benefits

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) • Monthly Store Incentives • Clothing Allowance • Free yoga classes at any of our Sanctuaries