Senior Product Manager, GenAI Platforms

June 29

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Wayfair

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Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home$1. .$1

E-Commerce • Technology • Online Retail • Internet Marketing • Software Engineering

14172 - 14172

💰 $1.3G Post-IPO Debt on 2020-08

Description

• Understand the landscape of GenAI tooling and approaches to solving business problems and increasing workforce productivity, and drive the subsequent solution buy vs build, rollout and adoption with cross-functional teams • Conduct research and proof-of-concept (POC) initiatives, exploring emerging technologies and applying to value-driving initiatives • Be the subject matter expert and owner of your products, including capabilities for science teams, and business / technology teams • Be a highly visible thought partner to senior level leaders (incl. C-suite leadership), acting as their primary “go-to” for product strategy and related cross-functional initiatives • Prioritize many requests and ideas for features by understanding the business value and impact, weighed against the risks and development cost • Accountable for the end-to-end delivery of platform enhancements and support • Develop and maintain a product vision and roadmap, keeping stakeholders and constituents up to date on the top level goals and timelines • Market your product internally to various departments to ensure all available users know about your product and how they could value from it, measure adoption and invest in any gaps proactively • Translate product strategy/outcomes into initiatives into engineering stories/tickets, allowing engineering to run with your ideas • Deeply understand the technology used in your products, the strong and weak points, and become an expert at market options, and influence the pivots when necessary • Regularly communicate our periodic goals and progress to keep stakeholders apprised of your work and product progress

Requirements

• 7+ years of product experience in developing internal platforms, preferably with data or ML platforms, that were used by other engineers or scientists • Understanding and hands-on experience in implementing generative AI models to business problems, ideally working with several popular LLMs • Strong experience measuring adoption (and related engagement metrics) and developing plans to address gaps or user experiences issues • Proven SQL knowledge – can use SQL to pull ad hoc data when necessary • Strong written and verbal communication and a demonstrated ability to explain technical concepts to non-technical audiences • Demonstrable ability to be technically hands-on, up to architecting high-level system plans (no coding) • Drive to deliver amazing products that customer centric with clear KPIs on measuring their effectiveness and usability • Ability to work across several stakeholder groups and juggle many large initiatives simultaneously • Ability to structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives • Experience working with engineering teams, running sprints, stand-ups, and backlog • Cultivate senior presence and be the leader of your product • Familiarity with Google cloud and its data offerings

Benefits

• Paid Holidays • Paid Time Off (PTO) • Full Health Benefits (Medical, Dental, Vision, HSA/FSA) • Life Insurance • Disability Protection (Short Term & Long Term Disability) • Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships) • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings) • Caregiver Services • 401K Matching (Employee Matching Program) • Tuition Reimbursement • Financial Health Education (Knowledge of Financial Education - KOFE) • Tax Advantaged Accounts • Family Planning Support • Parental Leave • Global Surrogacy & Adoption Policy • Rewards & Recognition • Global Employee Anniversary Awards • Paid Volunteer Work • Employee Discount • U.S. Bluebikes Membership • Global Pod Outings • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments