Senior Account Manager
July 23
🏢 In-office - Vancouver
Description
• Building and maintaining strong client relationships, proactively addressing concerns, and ensuring an amazing overall client experience • Providing timely and accurate campaign results to clients, sharing insights, and recommending opportunities for growth • Build strategies and plans to grow your key accounts/Account growth over time through revenue • Manage the scoping of projects, timelines, schedules, and cost estimates • Keep meticulous documentation to manage and maintain client communications, ensuring that all stakeholders have the most up-to-date project assets • Monitor daily various key performance indicators to interpret data to gauge the success of client campaigns • Provide mentorship to junior team members • Work closely with Campaign Managers, Optimization Managers, Technical Marketing, Project Managers and Data Analysts to provide strategic recommendations for improving performance in omnichannel-level accounts
Requirements
• 5+ years of experience working in account management • 3+ years experience working in an agency and understanding of the pace and the constantly changing priorities • Degree in advertising, marketing, business administration, and communications; OR equivalent professional work experience • Experience managing multiple accounts while dealing with multiple stakeholders • Experience in working with and presenting to senior client stakeholders • Strategic thinker who is solution-oriented with strong business acumen • Comfortable working with spreadsheets (budgeting) • Up to date on the latest industry trends • Bonus Points: Experience with project management tools and G Suite
Benefits
• Hybrid work + Summer Hour Fridays • 3 weeks of annual paid vacation with tenure increases • Additional paid holiday season break • Paid sick leave • Extended Health and Dental benefits + Wellness spending account • Professional development funding • Retirement savings matching
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