Assistant Operations Manager

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University of Alberta

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The University of Alberta is a Top 5 Canadian university and one of the Top 100 in the world.

Education • Teaching • Learning • and Research

201 - 500

Description

• Assist in coordinating the smooth and effective operation of the establishments • Supervise, schedule, train, develop, and motivate staff within the department • Monitor and continually improve operational performance through superior customer service • Handle queries from customers and staff, and ensure the resolution of customer service and operational issues • Assist in monitoring revenue and expense levels • Perform administrative duties including but not limited to cash reconciliations, daily float preparation, inventory management, payables and receivables • Assist in the effective execution of health and safety programs, marketing and promotional strategies • Perform the duties of all staff positions within the department on a regular, fill-in basis during peak demand • Maintain the operations in accordance with all relevant legislation, regulations and policies • Promote special events within the operations • Maintain the overall appearance, condition and safety of the establishments • Attend such meetings as may be required to support the smooth operation of the area

Requirements

• Minimum one year of management/supervisory experience • Minimum one year of experience in a restaurant, bar or other hospitality venue • Superior interpersonal, communication, writing and analytical skills • Ability to lead teams in a positive, collaborative and effective manner • Ability to work responsibly with little or no supervision • Knowledge of budgeting and staffing procedures • High level of creativity and motivation, and an embracer of innovation and change • Ability to work with students, staff, administration and the general public • Commitment to high professional and ethical standards • Successful candidates will be required to provide a satisfactory Criminal Background Check • Successful candidates will be required to maintain ProServe, ProTect, Standard First Aid and provincially approved food safety certifications

Benefits

• Comprehensive health, dental & vision benefits for you and your family • Life & disability insurance • A matching RRSP contribution program • Generous and flexible vacation benefits & other leave • An open, supportive, collaborative and innovative organization • The opportunity to make a difference by working at a not-for-profit organization • An annual Wellness Spending Account to better your life outside of work • Additional training & professional development opportunities