Channel Manager - Technical Global Sales

6 days ago

🏢 In-office - Ottawa

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RBR

We design and manufacture oceanographic instruments to measure the blue planet.

water monitoring and testing • water quality monitoring systems • advanced oceanography technology • data loggers • engineering services

51 - 200

💰 Grant on 2023-04

Description

• Manage the global RBR network of agents, directly assisting them in driving sales pipelines from leads to purchase orders to customer success • Report to and work with the Sales Director to develop strategies and initiatives with key agents and representatives around the globe • Travel globally with key agents and visit their customers to keep them informed and educated on our products and value proposition • Train agents on RBR technology, application areas, values, and selling tools • Develop and manage annual sales targets and activity plans with agents around the globe • Develop and manage monthly, quarterly, and annual agent activities that help and encourage them to engage customers and develop new sales opportunities • Develop exclusive and non-exclusive agent strategies to grow new regions and markets • Assist agents with technical sales processes to improve win rates on large and/or competitive opportunities • Attain and maintain a high degree of technical knowledge on RBR products, technology, applications, competitors, and industry trends • Track sales opportunities (leads, deal registrations, quotes, etc.) and drive partners’ revenue generation activities • Manage partner contracts and agreements • Partner with the marketing team to execute channel marketing and regional-specific programs and events • Represent the RBR brand at conferences, trade shows, and workshops throughout the region • Strive to meet as many customers as possible, reinforcing the RBR brand through consistent and impactful interactions • Engage in respectful and productive debates with customers and agents to foster decisions that lead to successful oceanographic deployments • Work collaboratively with Sales, Support, Marketing, Operations, R&D, and Finance to deliver a 10/10 customer experience for every deal

Requirements

• 7+ years of technical sales experience, preferably in an Oceanographic or Marine Geophysics environment • 4+ years of international/remote agent management experience • Bachelor's or higher degree in science or engineering, or equivalent experience • Experience working directly with academic researchers, institutes, government agencies, and private technical entities • Experience working both directly with the end customers and through local authorized agents • A sense of urgency, passion, and charisma • A desire to always find a better way for the customers and for RBR • The ability to travel globally 25% of the time

Benefits

• 20 days of vacation, plus a company-wide holiday shutdown and paid sick days • Flexible working hours & Work from Wherever Wednesdays (most roles are eligible) • Benefits from day 1 & RRSP contribution matching • Company-wide bonus program • Annual fitness reimbursement program • Greener commuting incentive program (bike-to-work, carpool, or transit passes) • EV reimbursement program + on-site charging stations • Charitable donation matching • Monthly Friday lunches (on us)!

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