IT Operations Engineer

2 days ago

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Paramount Commerce

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Simplified bank account-based payments for igaming and sports betting

FinTech • Payments • Online Banking Payments • Verification • Risk Management

51 - 200

Description

• Onboarding of new hires which includes (but limited to) creating accounts, shipping out hardware, and ensuring they are operational on their first day. • End user support (on-site and remote) for macOS and Windows users. • Hardware support for physical assets such as servers, printers, switches, etc. • User account management in our corporate tools: Active Directory, Google Workspace, Okta, etc. • Endpoint configuration and management via MDM (Kandji, WS1) and EDR (Crowdstrike) • Management and maintenance of cloud resources in AWS and / or Azure • Management and maintenance of network infrastructure (on-prem and cloud) • Work on the IT component of projects across the organization (e.g. SSO configuration, Integration setup, application onboarding, etc) • Work on Internal IT projects to optimize and automate repetitive tasks

Requirements

• Good working knowledge of: • Google Workspace administration • Microsoft Entra ID (AAD) administration • Cloud computing (Azure, AWS) • Okta SSO configuration/integration and user management • User lifecycle management using a source of truth • Security concepts including but not limited to: MFA, public and private keys, disk encryption, SSL, email encryption, endpoint security, MDM/EDR • Scripting and automation • Network equipment • TCP/IP networking: VLANs, subnets, VPN connections, WiFi, IP addressing • Ability to be on-site in the Toronto office as required (usually 1-2 days a week) • Ability to work in a fast paced environment, pivot to change, and find ways to be more efficient. • Experience in proactively resolving issues by researching and discovering simple solutions to prevent future problems from recurring. • A strong communicator (written and verbal) • Able to transport moderately heavy objects (50 lbs), such as computers, network gear, servers from time to time. • 3-5 years of experience in a similar role.