NCRI Inc.
#ncri #WeAreNCRi #LifeAtNCRi
BPO Services • Technology Services • OutSourcing • AR Management • Customer Acquisition
1001 - 5000
Bilingual Customer Service Representative - WFH
September 10
🏡 Remote – Anywhere in Canada
NCRI Inc.
#ncri #WeAreNCRi #LifeAtNCRi
BPO Services • Technology Services • OutSourcing • AR Management • Customer Acquisition
1001 - 5000
Description
• Respond to customer and merchant inquiries • Problem solve with speed & reliability • Complete necessary documentation for customer interactions • Participate in team huddles and committees • Engage in cross-training initiatives and mentoring opportunities
Requirements
• At least 6 months of call customer service experience • Excellent oral and written communication skills in English and French • Customer-first mindset and problem-solving skills • Flexibility to work rotational shifts as needed • Strong knowledge of PCs and proficiency in MS Word, Excel, and Outlook are an asset
Benefits
• Competitive compensation package commensurate to experience • Ongoing learning opportunities with training and mentorship
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