Senior Performance and Enablement Manager, Capital

August 20

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Lightspeed (Formerly SEOshop)

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SEOshop is now part of the Lightspeed family$1. !$1

Webshop platform • E-commerce • hosting • customer support • apps

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Description

• Design, pitch, and implement sales enablement programs to enhance the performance of the Capital business. • Analyze sales calls to identify areas for improvement and develop initiatives to drive better results. • Involved in the onboarding program for new hires across the GTM sales organization. • Deliver in-depth training sessions for fully ramped Capital Account Managers on effectively selling financial services products • Keep the GTM Sales organization informed and trained on internal process changes, new tech stack releases, product feature releases, revenue initiatives, and updates related to financial services. • Support teams in adopting new changes until successfully embraced. • Onboard and train new starters across the GTM sales organization. • Partner with Leadership and Revenue Operations to identify activity metric KPIs for new starter onboarding and enablement release adoption. • Work with regional Leadership and Revenue Operations to diagnose regional performance and support the teams in identifying training needs. • Collaborate with regional leaders, marketing, strategy, and enablement teams, to develop and update training materials, including sales scripts, case studies, and presentations. • Promote a feedback and ‘constant improvement’ culture by actively gathering feedback from training and enablement programs. • Provide regional insights on global initiatives to the wider Revenue Operations and GTM Leadership teams. Participate in the weekly Capital WBR calls by sharing updates on Enablement programs

Requirements

• 6-8 years of work experience, preferably in a FinTech or Financial Services organization: • 3-4 years of work experience in a Sales quota carrying role (AE/AM) • 3-4 years of work experience in Training and Enablement • Proven experience in developing and running onboarding and enablement programs. • Demonstrated ability to use a data-driven approach to enablement to measure success and identify areas of opportunity.

Benefits

• Lightspeed share scheme (we are all owners) • Flexible working policy and unlimited paid time off (Yes, you read that right) • Mental health online platform and counselling & coaching services • ​​Health and wellness benefits • Volunteer day to be able to give back to society!