Brex
We're empowering employees anywhere to make better financial decisions. Need Help? -> Email us at support@brex.
501 - 1000
Support Specialist I
June 7
🏢 In-office - Vancouver
Brex
We're empowering employees anywhere to make better financial decisions. Need Help? -> Email us at support@brex.
501 - 1000
Description
• Support customers via email, phone, and chat • Compose personalized responses • Triage incoming requests and flag trends • Identify and document bugs • Contribute to team goals and successes • Mentorship and collaboration for ongoing learning
Requirements
• Must be located in greater Vancouver, BC area • Passionate about customer support • Clear and tactful communication of technical problems • Strong verbal and written communication skills • Empathy, diplomacy, tact, and poise under pressure
Benefits
• Expected pay range $23.00 CAD - $24.00 CAD per hour • Candidate location factor • Skills and experience • Market demands • Internal pay parity • Overtime pay for exceeding standard work week
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