Business Systems Analyst

4 days ago

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501 - 1000

💰 Series D on 2022-05

Description

• As a Salesforce Business Systems Analyst, you’ll partner closely with internal teams, including Marketing, Sales, Revenue Operations, Customer Success, Support, and Finance, to bridge business needs with technical solutions. • You will champion a data-driven culture, leveraging insights to ensure systems empower informed decision-making. • Your focus will be on introducing new capabilities, change management, optimizing system efficiency, increasing adoption, and aligning technology with the company’s strategic goals. • Collaborate proactively with business stakeholders and internal system teams to deliver scalable and effective solutions - from concept to delivery. • Design, document, and implement solutions in Salesforce Sales Cloud and related tools within the Go-to-Market (GTM) tech stack. • Analyze existing business processes and systems, identifying opportunities for improvement. • Partner with business stakeholders to simplify key metric reporting and ensure the accuracy of data across systems. • Utilize data to generate insights that guide future business decisions and promote a data-driven culture throughout the organization. • Develop and maintain comprehensive documentation for solutions, ensuring they are well-documented for change management, enablement/training and support.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent work experience). • 3-5 years of experience as a Business Systems Analyst or in a similar role, with a focus on Salesforce (Sales Cloud, Service Cloud). • Proven experience working with cross-functional teams, particularly in Marketing, Sales, Revenue Operations, and Customer Success. • Strong analytical skills to evaluate and improve complex business processes and systems. • Expertise in data analysis, with the ability to handle large datasets, generate reports, and deliver actionable insights. • In-depth knowledge of Salesforce architecture, data models, and integrations. Proficient in Salesforce administration tasks such as user management, security settings, and data management. • Familiarity with third-party Salesforce applications/packages (LeanData, Gong, Outreach, ZoomInfo, Marketo) is a plus. • Must be willing to work in office 2 days per week on Wednesday and Thursday