Zensurance
Zensurance makes business insurance easy for Canadian entrepreneurs.
Commercial business insurance • Property and Casualty Insurance • Canada Insurance • Startup Insurance
51 - 200
Team Lead - Accounts Customer Experience
June 13
🏡 Remote – Anywhere in Canada
Zensurance
Zensurance makes business insurance easy for Canadian entrepreneurs.
Commercial business insurance • Property and Casualty Insurance • Canada Insurance • Startup Insurance
51 - 200
Description
• We are looking for a Team Lead to join our growing Accounts Customer Experience Team! • Mentor and coach a team of Accounts Brokers. • Monitor and improve best practices and process improvement for our clients. • Seek every opportunity to nurture your Accounts team members to deliver results. • Assist in the onboarding and training of new talent and set them up for success.
Requirements
• RIBO license required. • Over 3 years of broking experience. • At least one year of people management or mentorship experience. • Persistence and agility to meet set targets consistently. • Ability to communicate effectively with multiple stakeholders. • Attention to detail and demonstrated flexibility in managing multiple clients at a time. • CAIB/CIP would be an asset. • Experience working in a call center would be an asset.
Benefits
• Other duties as assigned.
Apply Now