Validus Risk Management
Where risk is more than just a number
Financial Risk Management • Foreign Exchange Risk • Interest Rate Risk • Commodity Risk • Private Equity Risk Management
51 - 200
Lead Software Engineer
May 24
🔄 Hybrid – Toronto
Validus Risk Management
Where risk is more than just a number
Financial Risk Management • Foreign Exchange Risk • Interest Rate Risk • Commodity Risk • Private Equity Risk Management
51 - 200
Description
• Lead and manage the application support team for the Horizon platform • Provide expert-level support and resolve complex technical issues related to trading systems • Monitor and maintain the performance, availability, and reliability of the Horizon platform • Collaborate with development and product teams to address and resolve application issues • Implement and manage incident and problem management processes • Develop and maintain documentation, including FAQs, user guides, and support procedures • Conduct regular training and mentoring sessions for support team members • Gather and analyse support metrics to identify trends and areas for improvement • Serve as the primary point of contact for escalations and critical incidents • Ensure timely and accurate communication with clients regarding support issues and resolutions
Requirements
• Master degree in Computer Science, Information Technology, or a related field • 5+ years of experience in application support or a related role • Strong leadership and team management skills • Proficiency in Python and Rust programming languages • Experience with application monitoring, troubleshooting, and performance optimization • Exceptional communication skills, both written and verbal • Ability to work under pressure and manage multiple priorities effectively
Benefits
• Competitive remuneration package (salary + bonus) • Retirement plan • Private healthcare • Regular social events • Financial support towards professional qualifications
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