Water Sales & Support Consultant (Calagry South)

June 22

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Trail Appliances BC

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We inspire possibilities, makes shopping ridiculously easy, and help create special moments at home.

Home Appliances • Major Appliances • Retail

501 - 1000

Description

• We are seeking a dynamic and customer-focused Water Sales and Support Consultant to join our team • Handle customer service and sales inquiries, visit homes to test water quality and recommend suitable equipment, and coordinate appointments • Your responsibilities will include order entry, payment processing, documentation management, and resolving customer issues • Support sales teams, assist with sales events and displays, and continuously update your product knowledge through training and self-directed learning

Requirements

• Prior experience in sales, customer service, or a related field, preferably in a retail environment or similar setting • Strong communication skills, both verbal and written, to effectively interact with customers and team members • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively • Customer-focused mindset with a commitment to delivering exceptional service • Basic computer proficiency and familiarity with CRM systems or willingness to learn • Ability to work independently and as part of a team in a dynamic and fast-paced environment • Attention to detail and accuracy in completing administrative tasks • Knowledge of water treatment systems, equipment, and related products is advantageous • Ability to learn and understand technical specifications and product features • Flexibility to work varying schedules, including weekends and evenings, as required by business needs • Physical ability to visit customer homes, perform water tests, and assist with display maintenance • Ability to provide a driver’s licence and driver abstract

Benefits

• Health & dental benefits • Personal care days • Statutory holidays off • Employee & family assistance program • Staff incentives and rewards • Employee discounts