Implementation Specialist - Revenue Management

March 29

Apply Now

Receive Emails with Similar Jobs

SpryPoint

WebsiteLinkedInAll Job Openings

Smart Solutions for Smart Utilities

Mobile Field Service • Utilities • Work Orders • Asset Management • Customer Engagement

51 - 200

💰 Private Equity Round on 2023-03

Description

• Leading gap analysis sessions with customers • Evaluating existing business processes • Mapping to-be business processes • Configuring, testing and tuning the software • Mapping and assist with data conversions from legacy systems • Training end users • Providing support to the customer during acceptance testing, through Go Live and post-implementation stabilization. • Work with development & dev-ops teams to influence, design, and validate solutions • You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis, communicating industry best practices and understanding the current and desired future states.

Requirements

• 2+ years of experience working with enterprise utility software, specifically with accounting systems. • Experience working with or in depth understanding of financial processes and practices within the utility sector, including billing, invoicing, and financial reporting is HIGHLY desireable • Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience is an asset. • Ability to map processes and have worked in a large process mapping project. • Proven ability to train users on software applications. • Strong understanding of relational databases & SQL in particular • Experience working with Reporting & Business Intelligence Platforms • Interest in expanding knowledge and applying knowledge to solve industry problems • Effectively prioritize and execute tasks in what can be a high-pressure environment. • Strong written and verbal communication skills, and a proven ability to present information clearly and concisely. • Enthusiastic approach to learning new skills and open-minded to change. • Proven interpersonal skills, the ability to build and strengthen relationships, and the ability to foster cooperation with numerous stakeholders including senior management, clients and business partners. • Confidence to work independently and interpersonal skills to work as a member of internal and external teams. • Strong analytical problem-solving skills with an emphasis on making decisions quickly and effectively. • Comprehensive understanding of implementation methodologies of complex software implementations. • Understanding of organizational change management and the challenges associated within enterprise level software implementations. • Ability to develop a deep understanding of utility industries - electric, water, wastewater, gas, telecommunications, sanitation, and others

Benefits

• Remote-first and autonomous working environment • Flexible working hours • Competitive compensation package • $500 Home office setup (in addition to Macbook, keyboard, and mouse) • Health, dental, vision, and life insurance • Book bounty program, get reimbursed $100 for each book read and reviewed • Professional development courses + $2,500 tuition assistance annually • Summer Friday’s, take ½ day Friday’s • Employee referral program, $2,000 per