Shakudo
The ultimate data platform that integrates best of breed tools and makes your team self-sufficient
11 - 50
Customer Success Manager - Data and AI
April 5
🏢 In-office - Toronto
Shakudo
The ultimate data platform that integrates best of breed tools and makes your team self-sufficient
11 - 50
Description
• Lead customer onboarding and training processes • Manage technical support and escalations from customers • Provide proactive account management and feedback collection • Assist in renewals, upselling, and customer satisfaction • Act as a bridge between customers and technical teams for exceptional support
Requirements
• Bachelor's degree in a relevant technical field. • Proven experience in a customer success role in the data and AI industry. • Excellent communication and interpersonal skills with technical audience. • Strong understanding of data and machine learning preferred.
Benefits
• Opportunity to work on building the world’s first operating system for data and AI • Be part of a team offering ever-evolving, best-of-breed open-source components • Join a company at the forefront of innovation in the tech industry
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