Product Manager (Knowledge)

August 23

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Seismic

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We empower thousands of teams to grow and win. 🌱 Meet the Seismic Enablement Cloud™ today.

Sales Enablement • Enterprise Content Management • Content Automation • Sales and Marketing Alignment • Coaching and Training

1001 - 5000

Description

• Collaborate closely with product, design, data science, and engineering team members to execute an ambitious knowledge roadmap, focusing on the seamless integration with content management systems and AI-driven tools • Refine the roadmap for knowledge management by incorporating learnings and insights from customers and market trends • Partner with our AI/ML and search teams to better understand user intent and translate questions into relevant results • Continuously learn from user behavior to improve accessibility of knowledge and develop recommendations to reduce context switching for users • Integrate content management practices to ensure that content remains accurate, up-to-date, and effectively categorized for optimal user experiences

Requirements

• Academic background in Computer Science, Information Systems, Economics, Mathematics, Industrial Engineering, or related STEM field • 1-2 years of Product Management experience or relevant internships, ideally in a tech or SaaS organization • Interest in solving knowledge management problems and an understanding of the challenges, opportunities, and trade-offs involved • A willingness to tackle new challenges and think outside the box while supporting a bleeding-edge product within our platform • Ability to learn quickly, work collaboratively, and contribute to a team-focused environment • Some familiarity with modern SaaS technologies and platforms is beneficial • Interest in content management, search systems, including relevance & ranking, algorithms, personalization, natural language processing, and data models • Ability to work effectively across multiple teams including engineering, design, data science, marketing, sales, and services to support a world-class customer experience • Incorporate usability studies, research, and market/competitive analysis into product requirements to assist senior team members • Willingness to work with remote teams and, as needed, adjust hours to collaborate across time zones

Benefits

• Generous time off, paid company holidays, and end of year company shutdown • Medical, dental, vision, employer-paid life insurance and disability benefits • Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution • Access to free paid telemedicine and wellness offers through medical plan • Fertility and family planning benefits with financial assistance for adoption and surrogacy • Paid parental leave and family caregiver leaves • Annual professional development reimbursement • Mental health support with 12 free counseling sessions for you and your family members • 401k with annual employer match • Equity program and performance-based bonuses • Bring Your Own Device technology stipend • Seismic Cares Program with charitable donation matching • Communities of Belonging (employee resource/affinity groups)