ServiceNow Developer

September 6

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SAiT

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Веб-агентство «SAiT»- украинская команда, занимающаяся разработкой сайтов любой сложности, их поддержкой и успешным продвижением в Интернете. Мы работаем на рынке интернет услуг уже пятый год и за это время успешно реализовали множество проектов, в том числе международных, а также зарекомендовали себя как эффективного и надёжного партнера. Мы понимаем, что успех Вашего бизнеса во многом зависит от нашего профессионализма и творчества, поэтому к любой задаче мы подходим ответственно и с полной самоотдачей Заходите в гости, звоните, всегда рады, всегда на связи, всегда продвигаем сайты, всегда повышаем продажи.

Создание сайтов • Продвижение сайтов • Поддержка сайтов

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Description

• Develop, administer and support various aspects of the ServiceNow platform and portals. • Design, code, configure, unit test, maintain, and document deliverables using agreed upon standards and tools. • Create technical and process documentation capturing development work, standards, architectural/technical design. • Create or enhance various ServiceNow components such as business rules, flow designer, workflow, request catalog, client script, script include, UI policy, UI action, portal, UI macro, etc. • Implement and maintain integrations between ServiceNow and third-party systems and applications. • Research and maintain a deep technical understanding of current and upcoming ServiceNow releases, communicating benefits and alignment with SAIT strategy. • Diagnose and resolve issues/problems impacting operation relating to ServiceNow. • Identify, improve and apply security controls to the ServiceNow platform. • Support the maintenance and development of the CMDB • Ability to communicate with end users and create user stories. • Collaborate with peers and leadership in the ITS and Service Desk teams to identify improvement and develop opportunities. • Identify opportunities for continuous improvement of business processes and the delivery of ServiceNow system and their integrations. • Identifying, creating, and implementing efficiencies within the ServiceNow platform • Complete assigned tasks and communicate status to project manager, peers and leadership showing progress against milestones, status, issues, risks and dependencies. • Adapt to changing technology, learning and applying new methods for achieving the organization’s goals. • Work closely with the core platforms and product teams, to translate their requirements into deliverables within ServiceNow • Advise and assist vendors in delivery of their products and services to the campus. • Advise and assist with vendor issues. • Review vendor product roadmaps to determine SAIT system and user impact

Requirements

• Bachelor’s degree or diploma in computer science, Information Technology or related field. • Experience with system architecture and solution design. • Experience with all aspects of the SDLC. • Understanding of ITIL framework and practice. • 2+ years’ experience with ServiceNow ITSM development and support • 2+ years’ experience with ServiceNow CMDB development and support • 1+ years’ experience with ServiceNow CSM development and support • 1+ years of experience in scoped application development and/or support with ServiceNow • Experience or training relating to other ServiceNow products such as but not limited to HRSD, SPM, Portal, and custom applications. • Working to an Agile methodology • Proficiency in JavaScript, HTML, CSS, and other web technologies. • ServiceNow Certified Application Developer • ServiceNow Certified System Administrator • Experience with implementation of various ServiceNow products. • 5+ years’ experience with ServiceNow ITSM development and support • 3+ years’ experience with ServiceNow CMDB development and support • 3+ years’ experience with ServiceNow CSM development and support • Experience with integration. • 3+ years of experience in scoped application development and support with ServiceNow • Experience relating to other ServiceNow products such as but not limited to HRSD, SPM, Portal and custom applications. • ServiceNow Implementation Specialist certification (ITSM or various other products) • Other ServiceNow certifications