Senior Sales Operations Manager

August 23

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Q4

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Q4 is a leading capital markets communication platform provider.

Investor Relations Websites • Webcasting • Mobile Applications • Capital Markets Intelligence • Corporate Websites

501 - 1000

Description

• Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully. • Managing data integrity and ensuring data integration and collaboration between cross-functional teams (Sales, Marketing, IT, Finance, HR, Customer Success). • Applying quantitative analysis and data visualization to tell the story behind the numbers. • Being the operational link cross-functionally for ongoing operations of pipeline & booking management, forecasting, and performance management. • Initiating and leading process automation and optimization projects, from identifying opportunities to synchronizing IT and Operations efforts in designing and implementing solutions. • Developing and maintaining operational measurements and metrics to identify sales performance issues and provide the frame for developing corrective action plans. • Supporting ongoing alignment and troubleshooting of data flows and operational issues while demonstrating excellent communication skills and being a problem solver. • Implementing data analytics of our current sales practices and performance, with a focus on identifying, developing, and implementing operational improvements to drive results. • Drive commission reporting and partner with finance for commission calculation and payouts

Requirements

• 3+ years experience working in Revenue, Sales or Business Operations • Skilled in stakeholder engagement and coordination across diverse business units • Deep operational knowledge of various business systems including Salesforce, CPQ, Google Workspace, Salesloft, MetaBase, etc. • Proficient in GSheets/Excel/spreadsheets for data organization and interpretation to support business programs • Expertise in mapping processes and systems to align with end-to-end customer journey • Experience driving change within Sales teams, utilizing platforms like Salesforce and Salesloft • Proficient in defining key metrics, developing reporting programs, and tracking analytics • Strong project management skills, PMP designation is an asset • Adaptable and collaborative team player with strong leadership skills • Exceptional technical writing and communication skills • Analytical problem-solver with attention to detail • Comfortable working in fast-paced environments, occasionally outside regular hours