net2phone Canada
Connecting your business to what matters.
Hosted PBX • Hosted IP Voice • Hosted Voice • Business Phone Service • VoIP
51 - 200
Bilingual Customer Success Billing Specialist
July 4
🏢 In-office - Ottawa
net2phone Canada
Connecting your business to what matters.
Hosted PBX • Hosted IP Voice • Hosted Voice • Business Phone Service • VoIP
51 - 200
Description
• Respond to billing inquiries via phone and email meeting the net2phone Canada’s Service Level • Manage payments and credits, billing questions, and update account information with attention to detail and accuracy • Create initial invoices for new accounts • Prepare accounts for billing closure and issue final invoices • Assist the Customer Success and Finance teams in their day-to-day activities and projects as required
Requirements
• 1+ years of customer service/experience • Outstanding organizational skills with a strong attention to detail • French-English Bilingualism is required • Never-ending curiosity (you’re going to meet a lot of different businesses!)
Benefits
• Join an amazing team culture that values work-life balance • Accessible team socials (virtual and in person) • Learning opportunities and growth • Paid time off, sick & family days as well as paid volunteer days • Ability to work remotely • $2,000 in health & wellness benefits
Apply Now