Social Media Marketing Coordinator

2 days ago

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Multiple Sclerosis Society of Canada

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Working towards a world free of multiple sclerosis.

Fundraising • Client Services • Research • Donor Relations • Multiple Sclerosis

201 - 500

Description

• The Coordinator, Social Media Marketing develops content for social media channels with a focus on video content creation, to increase engagement, build brand awareness, and drive conversions for MS Canada across target audiences. • This role directly influences the way Canadians recognize, support, and engage with MS Canada to drive forward the mission of a world free of MS. • Develops written and video content for social media channels to increase engagement and build brand awareness of MS Canada across target audiences. • Collaborates with internal and external MS community members to ensure content is innovative, informative, and ideal for social media channels. • Tracks and reports content performance to regularly provide the team with recommendations to achieve marketing goals. • Monitors, engages, and responds to social media inquiries via social monitoring platform.

Requirements

• Has a university degree or college diploma and at least 2 years of experience developing, creating and reporting on social media content • Demonstrates the ability to write and adapt content for various social platforms, maintaining brand voice • Has experience with social media platforms including Facebook, Instagram, X, TikTok, and LinkedIn • Has the ability to work collaboratively and build relationships with internal colleagues and external community members • Has outstanding written and verbal communication skills, with attention to detail • Has experience monitoring social media channels and responding to comments and direct messages in a timely and appropriate manner • Is proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint • Can work well independently and as part of a team, solve problems, meet deadlines, and handle multiple projects at the same time • Is comfortable reaching out to community members via social media, email, or phone/video call for interview purposes • Takes initiative on projects, contributes to new content ideas, and stays on top of emerging social media trends • Has knowledge and/or experience with vertical video creation technology, content development; analytics technology, such as Google Analytics • Is bilingual in French and English (considered an asset) for business purposes across Canada

Benefits

• Starting salary within the range of $50,000-$53,520 • Competitive health and dental benefits package, spending accounts, and gender affirmation coverage • Investment in your professional growth and development • Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends • Support work life balance through flexible schedules, with hybrid work arrangements