Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy$1. .$1
manufacturer of agriculture equipment • finishing floor solutions • rail • mining equipment • John Deere Construction and Forestry Dealer
1001 - 5000
Field Parts Operations Manager
April 5
🏢 In-office - Hamilton
Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy$1. .$1
manufacturer of agriculture equipment • finishing floor solutions • rail • mining equipment • John Deere Construction and Forestry Dealer
1001 - 5000
Description
• Execute our customer support business plan and strategies to make our parts operations distinctive to the customer and profitable for the business. • Oversee the successful implementation and execution of these plans through the branch operations. • Assist your stores in guiding and building succession plans for each store and their key rolls. • Review financials for your stores and do Monthly reviews with your team; helping identify areas of focus. • Develop plans for improved performance of the parts department. • Review and follow up on branch visit report cards ensuring your stores have clear lines of sight on action items. • Understand 5S and Lean principles and support them as we roll them out to new stores. • Ensure dealer audit criteria are met at the stores. • Collaborate with Division and Regional CSA managers to provide consistent support for the stores.
Requirements
• Knowledge of heavy machinery dealer business practices. • Understanding of Customer Support Process specifically parts operations. • Skill in interpersonal communications, negotiation, and conflict resolution. • Knowledge of products, customers, markets and competitors. • Keen understanding of branch operations for parts.
Benefits
• Competitive Remuneration Package • Exciting Leadership Opportunity • Great working environment • Advancement Opportunities within the Organization as we grow. • Ongoing Training & Development • Be a key part of the continuous growth of our company.
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