Program Manager (1 Year Contract)
August 27
🔄 Hybrid – Toronto
Description
• Work with the CRM Planner and brand managers to understand the overall business goals, dependencies and creative objectives to determine how to support the project through a streamlined delivery process and drive administrative accountability • Reviews creative work against the brief to validate it meets brief and brand requirements and facilitate the creative review process • Lead weekly status meetings across tactical phases with respective stakeholders, managing brand team deliverables against schedule • Proficient in developing post-presentation/meeting Contact Reports • Has strong attention to detail • Project intake and planning; assessing project requirements including key dates/milestones, tasks, budget, resources and hours estimation to prepare the project plan • Ensures meetings are outcome driven with clear decisions and next steps • Actively manage the day-to-day project progress and communicate team updates as necessary to ensure the holistic knowledge of project status and next steps • Schedule project development tasks and updates; anticipate changes and pivot plan accordingly to propel project forward • Risk management; proactively flagging risks/issues to scope, budget, timing or resourcing to key players and find solutions to bring project back on track • Develop key communication and project documents, manage the distribution, upload and maintenance of all files within the central platform, Workfront
Requirements
• 5+ years’ experience in an agency environment with client-management and project management experience • Experience in Financial Services, Loyalty, and working in regulated industries would be an asset • Strong relationship building skills • Proficient with project management tools and methodologies • Able to work in an agile environment, adapting to change and comfortable working with the unknowns, prioritizing and pivoting where needed to propel project forward • Proven experience in managing cross-functional teams effectively, you remain focused, calm and efficient under pressure • Highly organized, you have experience and understand the creative process of multi-channel production from concept to execution • Ability to exercise leadership, motivate and collaborate with all team members, while building trust and camaraderie • Strong problem-solving skills, can address issues with immediate and creative solutions while keeping the big picture intact • Bachelor's degree in related field • Knowledge and curiosity of the growing technology landscape • Effective multi-tasker with strong critical thinking and attention to detail • PMP, CAPM, PMI-ACP or CSM designations considered an asset
Apply Now