Site Reliability Engineer

June 20

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Lakeside Software

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Lakeside Software helps IT teams monitor and optimize environments by focusing on the quantified end-user experience.

Big Data for End User Computing • VDI Assessment • Modeling • Migration & Planning • Business Intelligence for IT

201 - 500

💰 Private Equity Round on 2020-02

Description

• Install and upgrade Lakeside's proprietary software, SysTrack, in Azure • Troubleshoot and remediate technical application and service issues related to SysTrack functionality in the cloud environments • Create Infrastructure as Code (IaC) for the SaaS cloud infrastructures using tools such as Terraform, Azure Resource Manager, Azure CLI, PowerShell, etc • Assist in build processes using CI\CD pipelines for the SaaS application • Assist in monitoring the cloud and responding to alerts • Provide remote support to customer environments, demonstrating exceptional customer service, consistent follow-up, and complete follow-through along with thorough documentation

Requirements

• 3+ years of experience in Azure Cloud Administration • 2+ years of general database experience with familiarity with one or more query languages (SQL, KQL, etc.) • Familiarity and prior usage of MS Active Directory\Microsoft Entra ID • Experience with application/network troubleshooting and networking protocols • Understanding of Role-Based Access Control (RBAC) principals • Strong customer service, problem-solving, and technical writing skills • Azure certifications (AZ104 or higher), a plus