Production Operation Engineering Lead Manager

September 7

Apply Now

Receive Emails with Similar Jobs

Index Exchange

WebsiteLinkedInAll Job Openings

The most efficient ad marketplace for media owners to monetize content and marketers to deliver relevant ad experiences

501 - 1000

Description

• As a Engineer Lead Manager (ProdOps), you will be responsible for building and managing a team of dedicated professionals who will monitor, troubleshoot, and optimize Index Exchange’s complex 24x7 technology infrastructure. • You will play a critical role in establishing and maintaining an efficient ProdOps team in the region and ensuring the smooth operation of our network and systems while collaborating closely with IT, SRE, Network and Data engineering teams. • You will oversee the monitoring of our company's global infrastructure using management tools to detect and resolve infrastructure issues proactively. • You will develop and maintain comprehensive documentation, including network diagrams, run books & standard operating procedures (SOPs), and incident reports.

Requirements

• Proven experience in building and managing a 24x7 Production Operations team working with peers and colleagues across an organization distributed around the globe • Strong leadership skills with the ability to motivate, mentor, and develop a high-performing team. • In-depth knowledge of on-premise & cloud technology concepts, protocols, and procedures. • Strong understanding of monitoring tools, incident management processes, automation and optimization strategies. • Ability to analyze complex technical issues, develop effective solutions, and make informed decisions in a fast-paced environment. • Excellent communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical stakeholders.

Benefits

• Comprehensive health, dental, and vision plans for you and your dependents • Paid time off, health days, and personal obligation days plus flexible work schedules • Competitive retirement matching plans • Equity packages • Generous parental leave available to birthing, non-birthing, and adoptive parents • Annual well-being allowance plus fitness discounts and group wellness activities • Commuter benefits and discounts, where available • Employee assistance program • Mental health first aid program that provides an in-the-moment point of contact and reassurance • One day of volunteer time off per year and a donation-matching program • Bi-weekly town halls and regular community-led team events • Multiple resources and programming to support continuous learning • A workplace that supports a diverse, equitable, and inclusive environment