Respond in minutes, not days.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
July 17
🏢 In-office - Toronto
Respond in minutes, not days.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
• Develop new APIs and maintain existing ones, to integrate Gorgias with third-party services and allow other companies to easily do the same • Maintain and extend the Email features and integrations of Gorgias • Maintain existing Social and Ecommerce Apps • Develop new features for existing and new Apps • Work closely with Teams in charge of the other Gorgias products (Phone, Automate, Convert) to help them integrate their features into Gorgias Apps • Support our customers directly with issues on the Team’s domain once every 6 weeks
• 5+ years of experience working as a Software Engineer • 4+ years working with Node.js / Python • 4+ years working with REST APIs and web services • Experience with Event Sourcing and data streaming technologies • Picky about code performance and reliability • Experience with high traffic and scaling relational databases • Team player • 5+ years working with React / Flask / Celery • Experience with Kafka, RabbitMQ, Pub/Sub, or similar technologies • Knowledgeable about Kubernetes • Experience with PostgreSQL and data modeling • Previous SaaS experience • Previous startup experience
• 5-week vacation plus 2 weeks RTT (We follow each country's appropriate PTO Laws) • Paid sick leave • Paid parental leave (16 weeks) • MacBook Pro • Personal credit card to buy lunches (we use Swile) • We provide private health insurance (we use Alan) • Get up to €700 to set up your workstation at home (working from home should feel breezy) • Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness. • Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
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