Fresh Form Draft
Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture.
11 - 50
Entry Level Customer Service Assistant
4 days ago
🏢 In-office - Vancouver
Fresh Form Draft
Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture.
11 - 50
Description
• We are seeking a motivated and friendly individual to join our team as an Entry-Level Customer Service Assistant. • This role is ideal for someone looking to start their career in customer service, with a focus on delivering high-quality support to our customers. • You will be the first point of contact for customer inquiries and will assist in resolving issues efficiently and professionally.
Requirements
• Provide accurate information about products and services. • Resolve customer issues, complaints, and concerns with a positive attitude. • Assist with processing orders, returns, and exchanges. • Maintain customer records and update information in the company’s database. • Escalate unresolved issues to senior team members or management when necessary. • Help in tracking and following up on customer feedback to improve service. • Support the team with administrative tasks and other duties as needed.
Benefits
• Comprehensive health, dental, and vision insurance. • Paid time off and holidays. • Retirement plan with company match. • Professional development opportunities. • Fun and creative work environment.
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