Senior Product Designer - Growth

April 5

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EQ Bank | Equitable Bank

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EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB$1. .$1

Lending • Mortgages • Residential Lending • Commercial Lending • Reverse mortgages

1001 - 5000

Description

• Act as design subject-matter expert on multiple Product Pods • Deliverer Product Values by facilitating Design Thinking, providing expertise and guidance • Create behavior maps, sketches, prototypes, and human-system interactions • Clearly communicates ideas, options, and intended experiences to cross-functional teams and senior stakeholders • Promote a culture of curiosity, novelty, experimentation and build positive change for EQB customers • Collaborate with POD and framework designers, researchers, business strategists, engineers, and others to develop the right solutions • Support Design System development and accessibility standards and guidelines • Drive business value through design activities on specific project teams and crafts innovative experiences for customers • Leads end-to-end product design process, from discovery to delivery, acting as voice-of-customer and advocating for progressive UX • Define and iterates Journeys, Service Design, Vision Boards, User Flows, Wireframes, Prototypes, and High-fidelity screens • Deliver wireframes and high-fidelity screens for responsive web/browser and Mobile App (Android mobile, iOS mobile) • Craft project specific UX for Desktop and Mobile App paradigms, uncovering and defining opportunities for each • Uncover Moments of Truth that create value for customers and build experiences that amplify them, looks for opportunities across other products and features • Facilitate discovery sessions, collaborative workshops, design reviews and check-ins with stakeholders • Initiate research cycles and supports researchers in crafting scripts, research artifacts, analyzing data, and making recommendations • Collaborate with Product Managers, Designers, Researchers, and Engineers to create deep product understanding and build innovative solutions • Speak up for design needs and product quality during Scrum ceremonies, demos, and project meetings • Leverage existing components and patterns within the EQ Bank Design System while contributing to its continual evolution

Requirements

• 7+ years of experience in a Digital UX, Interaction or Product Design roles building and shipping products, preferably built from ground up • Varied academic backgrounds are welcome including UX, Design, Information System Design, Psychology, Architecture • Extensive experience with complex, transaction and interaction-heavy, multi-platform ecosystems, balancing business strategy, data, and user needs • At-scale thinker, starts with big picture and designs the end-to-end experience, including workflows information architecture, user journeys, concept sketches to high fidelity designs • Mobile-first mindset and ability to differentiate between desktop and mobile paradigms, behavioral nuances, constraints, and capabilities • Understanding of client-side and backend frameworks, application interface architecture, and negotiating feasible front-end UI solutions • Hands-on experience in design research methods and ability to collaborate with research team • Independent problem solver, creative, open minded, able to pivot, explore, and experiment • Practiced in design and project management tools, including Figma, Invision, Zeplin, Jira, Confluence.

Benefits

• Representing design subject-matter expert on multiple Product Pods • Deliver Product Values by facilitating Design Thinking, providing expertise and guidance • Create behavior maps, sketches, prototypes, and human-system interactions • Clearly communicates ideas, options, and intended experiences to cross-functional teams and senior stakeholders • Promote a culture of curiosity, novelty, experimentation and build positive change for EQB customers • Collaborate with POD and framework designers, researchers, business strategists, engineers, and others to develop the right solutions • Support Design System development and accessibility standards and guidelines • Drive business value through design activities on specific project teams and crafts innovative experiences for customers • Leads end-to-end product design process, from discovery to delivery, acting as voice-of-customer and advocating for progressive UX • Define and iterates Journeys, Service Design, Vision Boards, User Flows, Wireframes, Prototypes, and High-fidelity screens • Deliver wireframes and high-fidelity screens for responsive web/browser and Mobile App (Android mobile, iOS mobile) • Craft project specific UX for Desktop and Mobile App paradigms, uncovering and defining opportunities for each • Uncover Moments of Truth that create value for customers and build experiences that amplify them, looks for opportunities across other products and features • Facilitate discovery sessions, collaborative workshops, design reviews and check-ins with stakeholders • Initiate research cycles and supports researchers in crafting scripts, research artifacts, analyzing data, and making recommendations • Collaborate with Product Managers, Designers, Researchers, and Engineers to create deep product understanding and build innovative solutions • Speak up for design needs and product quality during Scrum ceremonies, demos, and project meetings • Leverage existing components and patterns within the EQ Bank Design System while contributing to its continual evolution