EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB$1. .$1
Lending • Mortgages • Residential Lending • Commercial Lending • Reverse mortgages
September 6
🔄 Hybrid – Toronto
EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB$1. .$1
Lending • Mortgages • Residential Lending • Commercial Lending • Reverse mortgages
• Reporting to the Senior Manager, Operations, the Operations Officer is responsible for a variety of functions within the Digital Banking group • Client onboarding, problem resolution, customer communication, processing of transactions, and data input • Responsible for performing the role with a high degree of accuracy and superb customer service and professionalism
• Minimum of 2 years’ proven financial services operations experience • Exhibit sufficient judgment to detect, solve, or escalate problems efficiently and effectively • High level of accuracy in daily tasks, the ability to prioritize and multitask • Strong computer skills; ability to work independently on assigned tasks • Excellent oral/written communication, relationship management, and time management skills are a must • Must be able to operate effectively within a fast-paced environment with tight time frames which are closely scrutinized by Senior/Executive Management • Strong Customer Service orientation • Able to perform well in a high volume, high intensity environment • Product knowledge of Deposit & Registered products would be an asset • Proficient computer skills including, MS Office • May be required to be on call, and to work occasional weekend/holiday/evening hours • Schedules will be in shifts to service clients from 8AM – 8PM EST
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