IT Support Manager

August 28

πŸ”„ Hybrid – Toronto

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Custom Application Development β€’ Microsoft Technologies β€’ Business Requirements Analysis β€’ Microsoft Application Development Competency β€’ Cloud-delivered Solutions

201 - 500

Description

β€’ Lead, mentor, and manage a team of IT support specialists β€’ Ensure timely resolution of IT support requests, incidents, and problems β€’ Act as the primary point of contact for escalations, major incidents, and high-priority issues β€’ Manage the delivery and support of end-user computing services β€’ Develop and implement an ITAM strategy to track and manage all IT assets

Requirements

β€’ 5+ years of experience in IT support, with at least two years in a managerial role β€’ Proven experience in IT asset management

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