Business Analyst

June 11

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Empowering Technology Services.

Web & Application Development • ITIS / ITSM • IT Staffing • Accounting and Finance staffing • Global Payroll

1001 - 5000

Description

• A Business Analyst on Visier’s Professional Services Advisory team partners with Account Executives and external partners to scope and document the service offerings needed to address immediate analytical needs and deliver ongoing value to prospects and customers. • Conducting pre-sales discovery and needs analysis to ensure customers’ goals, capabilities and resources are understood prior to sale; determining technical and business requirements to produce a professional services and technical onboarding scope. • Aligning with Account Executives and Professional Services practices to ensure the defined scope can be delivered within the desired timeframes; creating documentation that may include onboarding roadmaps, services scope descriptions and Statements of Work to accompany subscription agreements. • Delivering the service proposals collaboratively with Account Executives to balance the customer’s budget, resource levels, and desired timeframes. • Acting as advisor to the Sales team for additional service offerings including training, consulting, and bespoke offerings to support customer needs. • Periodically reviewing Partner Service offerings to ensure a consistency in approach, milestones and success criteria with Visier’s own service offerings. • Building productive relationships internally and externally, fostering teamwork by keeping colleagues educated about new service offerings and processes.

Requirements

• Confidence and experience to challenge and educate customers during the sales process to adopt best practices with respect to implementing a People Analytics solution • 2+ years’ experience with SaaS organizations in an external-facing role that required you to work cross-functionally to deliver outcomes for prospects or customers • Prior experience working with HR technologies and/or HR data is preferred • Experience working with analytics or performing data modeling is preferred • Experience working for a services organization within a SaaS company is preferred • This role may require some travel, less than 10% of the year

Benefits

• The base pay range for this position in the Canada is $70k - $85k / year + bonus • The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.