On a mission to completely transform the way the world works together.
Communications • Telecom • Business Services • Telephony • Contact Center
September 10
🏢 In-office - Vancouver
On a mission to completely transform the way the world works together.
Communications • Telecom • Business Services • Telephony • Contact Center
• Own Japanese client-facing documentation • Write, edit, and optimize articles • Analyze Japanese employee behavior • Manage content for Japanese Self-Service Chatbot • Train natural language processing model • Work in an agile environment • Collaborate with departments for accuracy
• Fluent in English and Japanese • 2+ years of Customer Support • 2+ years of technical writing experience • Experience with SaaS collaboration • Demonstrated ability to communicate in a clear manner • Exceptional attention to detail and curiosity • Solutions-oriented mentality • Well-organized, collaborative, and deadline-oriented mindset • Proficiency with Jira and Confluence • Familiarity with HTML • Familiarity with SEO best practices
• Great options for medical, dental, and vision plans • Monthly stipend for cell phone bill and home internet • Reimbursement for gym membership costs and various wellness events • Professional development reimbursement up to an annual limit
Apply Now