Accounts Receivable Clerk (Onsite)

September 5

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Classic Fire + Life Safety

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For more than 35 years, Classic Fire & Life Safety has earned the trust of thousands of customers$1. .$1

Fire Protection • Fire Suppression • Fire Alarm • Security Systems • Fire Sprinkler

501 - 1000

Description

• Reporting to the Controller, Western Region, the Accounts Receivable Clerk will work with customer master data, billing, collections and cash applications. • Ensure compliance with all internal policies and procedures and is accountable for the timely and accurate processing of accounts receivable related transactions, in accordance with best practices. • Daily posting of payments by cash, cheque, credit card and/or EFT. • Process credit card payments. • Investigate and resolve cash application issues. • Ensure timely collection of outstanding receivables. • Contact customers regarding overdue accounts, determine and resolve reasons for non-payment. • Liaison with operations teams and management regarding payment status and ongoing work. • Regular review and reconciliation of customer accounts to allow for an accurate account status. • Monitor customer accounts for non-payment, late payment and other irregularities. • Use tracing techniques to locate customers. • Update management on overdue accounts. • Make recommendations for 3rd party collections, legal engagement and debt write offs. • Update customer master data and review for accuracy. • Work with administrative and operations staff to update customer information and accounts. • Monitor emails sent to the AR Admin general inbox and take the appropriate action in a timely manner. • Generate customer invoices and process billing corrections/credits. • Email/Print/Mail customer invoices as assigned. • Portal Invoicing (setup, entry and follow-up). • Able to adapt to change and learn new processes and systems as the business evolves/develops; and • Perform other duties and responsibilities as required, acting as backup for other members of the accounting team.

Requirements

• Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with both customers and all levels of the organization in a professional, competent manner. • Team player with positive attitude who takes initiative and has a strong work ethic. • Ability to work well under pressure and meet set deadlines. • Excellent attention to detail, data entry, time management and organizational skills. • Computer literacy, including effective working skills of MS Office: Word, Excel, Outlook. • 1 to 3 years of experience in accounts receivable preferred.